Privacy Policy

Effective October 28, 2026. This policy explains how Cooley Professional Services Inc., doing business as Cooley Brothers Painting (21151 S. Western Ave, Ste #216, Torrance, CA 90501), handles information collected through cooleybrotherspainting.com.

What we collect

Information you give us. When you request an estimate or send a message, we collect what you enter: your name, phone number, email, property address, the project you're planning, your timing and any notes.

Information collected automatically. Our web host keeps standard server logs, such as IP address, browser type and the pages requested, to keep the site running and secure.

Cookies and tracking. These services run on the site unless you opt out:

• Google Tag Manager and Google Analytics, to count visits and see which pages help people.
• Google Ads and the Meta (Facebook) Pixel, to measure which ads bring us customers and to show our ads to people who visited the site.
• Hotjar, to record how visitors move through pages (clicks, scrolling and mouse movement) so we can fix confusing pages. It doesn't record what you type into forms.

You can opt out anytime with the Cookie Choices link at the bottom of every page; after you opt out, none of these load. If your browser sends a Global Privacy Control signal, we treat it as an opt-out.

Testimonial videos play through YouTube's privacy-enhanced mode, which loads only when you press play.

How we use it

• To call, text or email you about your request and schedule your estimate.
• To prepare for your estimate, including looking up your property on public maps.
• To send your estimate confirmation and, if you hire us, to manage your project.
• To measure and improve our website and ads.

Calls and texts

If you give us your phone number, we may call or text you about your request. Message and data rates may apply. Reply STOP to any text to stop texts.

Who receives it

We do not sell your information. Estimate requests and messages pass through the companies that run our website and office: Vercel (website hosting), Resend (email delivery) and monday.com (our customer records). They handle it only to provide those services to us.

Unless you opt out, Google and Meta receive information about your visit for ad measurement and advertising. Under California law that can count as "sharing" for advertising. You can stop it at any time by choosing Opt out under Cookie Choices.

Your California privacy rights

You can ask us what personal information we have about you, ask us to correct it, ask us to delete it, and opt out of sharing for advertising. We won't treat you differently for asking. To make a request, email info@cooleybrothers.com or call (310) 378-4575. We'll confirm your request and respond within 45 days.

How long we keep it

We keep estimate requests and customer records as long as needed to serve you, honor our warranties and meet our legal and tax obligations.

Children

This site is for adults planning painting projects. We don't knowingly collect information from children under 16.

Changes

If this policy changes, we'll post the new version here with a new effective date.

Contact

Questions about your information: info@cooleybrothers.com, (310) 378-4575, or by mail at Cooley Brothers Painting, 21151 S. Western Ave, Ste #216, Torrance, CA 90501.